The role of institutional pressures and organizational culture in the firm’s intention to adopt internet-enabled supply chain management systems

Drawing upon organizational culture and institutional theory, this study investigates how institutional pressures motivate the firm to adopt Internet-enabled Supply Chain Management systems (eSCM) and how such effects are moderated by organizational culture. The results of a survey of 131 firms suggest that the dimensions of institutional pressures (i.e., normative, mimetic, and coercive pressures) have differential effects on eSCM adoption intention. While mimetic pressures are not related to eSCM adoption intention, normative and coercive pressures are positively associated with eSCM adoption intention. In addition, organizational culture (i.e., flexibility orientation and control orientation) plays different roles in the relationships between these three dimensions of institutional pressures and eSCM adoption intention. While flexibility orientation negatively moderates the effects of coercive pressures and positively moderates the effects of mimetic pressures, control orientation positively moderates the effects of coercive and normative pressures and negatively moderates the effects of mimetic pressures. Implications and suggestions for future research are provided. 2009 Elsevier B.V. All rights reserved. * Corresponding author. Tel.: +852 34426671; fax: +852 27888694. E-mail addresses: [email protected] (H. Liu), [email protected] (W. Ke), [email protected] (K.K. Wei), [email protected] (J. Gu), [email protected] (H. Chen). 1 Tel.: +1 315 268 6459; fax: +1 315 268 3810. 2 Tel.: +852 27889590; fax: +852 27888192. 3 Tel.: +86 551 3607795; fax: +86 551 3607795. 4 Tel.: +86 551 3600026; fax: +86 551 3600026.